Terms & Conditions

Please read the Terms & Conditions before buying any tickets.

  1. WCM Events Ltd reserves the right to refuse admission. We do not have to give evidence or a reason. You will be fully refunded for the price of your ticket within 30 days.
  2. Tickets and packages can not be cancelled, refunded or transferred to another person.
  3. You have certain rights to cancel an order under the cooling off period.
  4. Strictly no refunds will be given for any of our events unless the event is cancelled.
  5. A guest cancelling is not a reason for a refund. If you don’t agree with this point PLEASE DO NOT continue with your order. We can not stress this enough NO REFUNDS!
  6. Under no circumstances are you allowed to sell or transfer your package to someone else.
  7. All Tickets must be paid for within 7 days of ordering; all bookings not paid for within this time limit will be cancelled without notice.
  8. Any person found behaving in an unlawful manner, causing a nuisance or disrupting the event will be ejected from the event without a refund.
  9. If the event is cancelled, date changed or moved to a new venue WCM Events Ltd will not be liable for any other costs you may incur.
  10. WCM Events Ltd accepts not responsible for arrangements made by attendees with third parties.
  11. Some guests may request a limit on the number of autographs signed, or we may have to limit sessions due to time or other constraints, therefore we cannot guarantee an autograph for every attendee be it free or paid for.
  12. Autographs on the main signing sessions will be free according to your event package.
  13. Free entry tickets do not qualify for free autographs or photo shoots.
  14. If we have sponsored guests these may charge a fee for signing autographs.
  15. Guests may refuse to sign items of unlicensed merchandise.
  16. Autographs are given on a first come, first served basis.
  17. All guests appear subject to work and personal commitments
  18. Guests may appear for 1 or part of 1 day during our events.
  19. You can bring a camera but we request you take photos using flash photography during the first 5 minutes of any panel as not to disturb the guests during their stage talks. Please note that Video or Audio recording of the event is NOT permitted at any of our events where guests are present. If you are found to be recording the event you will be ejected without a refund.
  20. The event will be recorded on behalf of WCM Events Ltd, by buying a package/ticket you give us your consent to use any material as a promotional tool, on the website, in a trailer or for a future DVD release. Furthermore, you understand that you will not receive any financial compensation for the use of any material/recordings.
  21. No attempt is made to supersede the rights to any of the copyright holders of the programmes celebrated by WCM Events Ltd.
  22. The package price does not include accommodation.
  23. Hotel bookings cannot be cancelled if WCM Events Ltd book them on your behalf.
  24. The weekend package price does not include any LIVE music performances as part of the Evening Entertainment.
  25. Children must be aged 16 or under at the time of the event to qualify for a Child ticket.
  26. Children aged 14 and under must be accompanied to the event by a parent; the parent can attend under a carer pass but any unaccompanied minors will be refused access to the event.
  27. Children aged 15 and 16 can attend without an adult as long as they have written permission from their parents or guardian. Hotels may have a policy on children staying in bedrooms alone so it is best to contact them directly and find out if children can stay in a room without an adult. WCM Events Ltd accept no responsibility for children attending on their own.
  28. Children Under 7 can come in FREE with a paying adult but does not include autographs from the actors attending the event. If autographs are required then they must buy a Child Ticket.
  29. On rare occasions, we may change the contents of your discount package due to unexpected circumstances; for example by reducing the number of autographs if a guest cancel but the package will still always remain value for money.
  30. All Photo Ops will be printed and available for collection by the end of the event; this is by the end of the closing ceremony. If you fail to collect your photo we are not obligated to send these to you; if we should offer to send these there will be a P&P charge that must be paid.
  31. VAT is included in your ticket as you are buying a pass for an event that is being hosted in the United Kingdom.
  32. WCM Events Ltd reserves the right to add, remove or amend any of the conditions on this page.

Last updated

  • 24 December: Added section 31
  • 27 November: T&C published